Terms of service

TERMS OF SERVICE

INTRODUCTION

This website is owned and operated by Bathware Factory Direct. Throughout these Terms of Service, references to “we”, “us”, and “our” refer to Bathware Factory Direct.

By accessing or using this website, you agree to be bound by the terms and conditions set out below. If you do not agree with any part of these Terms, you must not use our website or services. Please read these Terms carefully before accessing or using our Service.

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or territory, or that you have obtained appropriate consent to use this Service.

You must not use our products or services for any unlawful or unauthorised purpose. Any breach of these Terms may result in immediate termination of access to our Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Bathware Factory Direct.

SECTION 3 – INFORMATION ACCURACY

While we aim to provide accurate and current information, we do not guarantee that all information on this website is complete, accurate, or up to date.

Any reliance on the information provided is at your own risk. Product images are for illustrative purposes only and may vary slightly from the actual product.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without prior notice. We are not liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS AND AVAILABILITY

Certain products may be available in limited quantities and are subject to return or exchange only in accordance with our Returns Policy.

We reserve the right to limit the sale of products to any individual, region, or jurisdiction on a case-by-case basis.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order placed with us. This may include orders that appear to be placed by resellers, distributors, or where pricing or stock errors are identified.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website.

SECTION 7 – THIRD-PARTY LINKS

Our Service may include links to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or assume liability for them.

Use of third-party websites is at your own risk.

SECTION 8 – USER COMMENTS AND FEEDBACK

If you submit comments, feedback, or suggestions, you grant us the right to use, edit, copy, and distribute such content without restriction.

We reserve the right to remove content we consider unlawful, offensive, or in breach of these Terms.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 10 – ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.

SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, including but not limited to:

violating laws or regulations
infringing intellectual property rights
harassment, abuse, or discrimination
transmitting malicious code
interfering with security features of the Service

Any breach may result in termination of access.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Bathware Factory Direct disclaims all warranties and will not be liable for any loss or damages arising from your use of the Service.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Bathware Factory Direct and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law.

SECTION 14 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severed, and the remaining provisions will remain in full force and effect.

SECTION 15 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate your access to the Service immediately if you breach these Terms.

SECTION 16 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Bathware Factory Direct and supersede any prior agreements or communications.

SECTION 17 – CHANGES TO TERMS

We reserve the right to update or replace any part of these Terms by posting changes on our website. It is your responsibility to check this page periodically.

SECTION 18 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

📧 info@bathwarefactorydirect.com.au

Customer support hours:
Monday to Friday, 10:00am – 4:00pm (AEST)
We aim to respond within 48 business hours.